At Primefork Catapult, we are committed to protecting your personal information and ensuring transparency about how your data is collected, used, and safeguarded when you interact with our website. This Privacy Policy outlines our practices regarding your data.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Details: Name, email address, phone number, and shipping address when you make a purchase or contact us.
• Payment Information: Credit/debit card details or other payment method details processed through secure third-party payment gateways.
• Device Information: Your IP address, browser type, and usage data to improve your shopping experience.
• Communication Details: Messages or inquiries sent through our contact forms or email.

2. How We Use Your Information

We collect and use your information to:

• Process and deliver your orders.
• Respond to your inquiries and provide customer support.
• Improve our website, products, and services.
• Send promotional emails about new products, exclusive offers, or updates (you can opt-out anytime).

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Shipping Providers: To deliver your orders efficiently.
• Payment Processors: To securely process transactions.
• Legal Authorities: If required by law for fraud prevention or investigation.

4. Your Rights

You have the right to:

• Access your personal data we store.
• Request corrections to your information.
• Delete your account and associated data.
• Opt-out of marketing communications.

5. Cookies

Our website uses cookies to:

• Provide a seamless shopping experience.
• Track website traffic and usage patterns.

You can manage or disable cookies through your browser settings, but this may impact some functionality of the site.

6. Shipping Policy

We offer free worldwide shipping on all orders. Once your order is processed, you will receive a tracking number to monitor its delivery status. Delivery times may vary depending on your location:

• Domestic Orders (Indonesia): Estimated delivery within 3-5 business days.
• International Orders: Estimated delivery within 7-14 business days.

Please note that international customers are responsible for any applicable duties or taxes imposed by their local customs authorities. Primefork Catapult is not liable for delays caused by customs clearance.

7. Data Security

We use industry-standard encryption and security protocols to protect your personal data. However, please be aware that no method of transmission over the internet is 100% secure.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it periodically.